Privacy Policy

Effective Date: December 11, 2024
Last Updated: December 11, 2024

Dax Research (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website daxresearch.com or engage with our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide Directly

We collect information you voluntarily provide when you:

Fill out a contact form or request a consultation
Download resources such as design guides
Subscribe to our email communications
Request a quote or submit a project inquiry
Communicate with us via email or phone

This information may include:

Name
Email address
Phone number
Company name
Job title
Project details or technical requirements you share with us

Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing activity, including:

IP address
Browser type and version
Operating system
Pages visited and time spent on pages
Referring website or source
Date and time of your visit

This information is collected through cookies and similar tracking technologies (see “Cookies and Tracking Technologies” below).

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide requested services
Send you technical resources, design guides, and educational content you request
Communicate with you about projects, quotes, and service-related matters
Send marketing communications (with your consent), such as newsletters or updates about our services
Improve our website, services, and user experience
Analyze website traffic and usage patterns
Comply with legal obligations

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and analyze site traffic.

Types of Cookies We Use

Essential Cookies: Required for basic website functionality. These cannot be disabled.

Analytics Cookies: We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as pages visited, time on site, and traffic sources. This data is aggregated and anonymous.

Marketing Cookies: We use HubSpot to manage our marketing efforts and track interactions with our content. If you submit a form on our website, HubSpot may place cookies to help us understand your engagement with our emails and website.

Managing Cookies

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or alert you when cookies are being sent. However, disabling cookies may affect your ability to use certain features of our website.

To opt out of Google Analytics tracking, you can install the Google Analytics Opt-out Browser Add-on.

Third-Party Services

We use the following third-party services to operate our business and website:

HubSpot: We use HubSpot as our customer relationship management (CRM) platform and for email marketing. When you submit a form or interact with our emails, your information is stored in HubSpot. HubSpot Privacy Policy

Google Analytics: We use Google Analytics to analyze website traffic and user behavior. Google Privacy Policy

Google Ads: We may use Google Ads to reach potential customers. If you click on one of our ads, Google may collect information about your interaction. Google Ads Privacy Policy

LinkedIn Ads: We may use LinkedIn’s advertising platform to reach professionals in our target industries. If you interact with our ads on LinkedIn, LinkedIn may collect information in accordance with their privacy policy. LinkedIn Privacy Policy

We do not sell your personal information to third parties.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

Contact and inquiry information is retained for the duration of our business relationship and a reasonable period thereafter
Marketing preferences and email subscription data are retained until you unsubscribe
Website analytics data is retained in aggregated, anonymized form

Your Rights and Choices

Email Communications

You can opt out of marketing emails at any time by clicking the “unsubscribe” link at the bottom of any marketing email or by contacting us directly. Please note that even if you opt out of marketing emails, we may still send you transactional or service-related communications.

Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections to any inaccurate information.

Deletion

You may request that we delete your personal information. We will comply with such requests unless we have a legitimate business reason or legal obligation to retain the information.

To exercise any of these rights, please contact us at dax.hamilton@daxresearch.com.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to Know: You can request information about the categories of personal information we collect and how it is used.
Right to Delete: You can request deletion of your personal information, subject to certain exceptions.
Right to Opt-Out: You have the right to opt out of the “sale” of your personal information. We do not sell personal information.
Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To submit a request, please contact us at dax.hamilton@daxresearch.com. We will verify your identity before processing your request.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy

Our website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Dax Research
1143 SE Anderson PL, Suite 6
Albany, OR 97322

Email: dax.hamilton@daxresearch.com

This Privacy Policy was last updated on December 11, 2024.